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List of Merge Fields

Last Updated: Apr 23, 2015 01:09PM EDT
Merge Fields allow you to dynamically add content to your tactics. They might look challenging but they're easy to figure out. Place a merge field into a tactic and Structuredweb does the rest.  You can merge something as simple as a contacts first name or as complicated as a customers renewal date by using a profile merge field.

Contact Merge Fields
[FirstName]
Displays the contact's first name

[LastName]
Displays the contact's last name

[Email]
Displays the contact's email address

[Company]
Displays the contact's company

[Phone]
Displays the contact's phone number

[Salutation]
Displays the salutation for the contact

[EmailLink]
Creates a link to view the email in an internet browser. This is useful if the contact has difficulty viewing the email in their email client.

[CustomerID]
Displays the contact's Customer ID within the system

[Fax]
Displays the contact's fax number

[UserName]
Shows the contact's username to login to the customer portal

[Password]
Shows the contact's password to login to the customer portal

User Merge Fields
[MyCompany]
Displays the company's name

[MyEmail]
Displays the user's email

[MyFirstName]
Displays the user's first name

[MyLastName]
Shows the user's last name

[MyPhone]
Displays the user's phone number

[MyWebAddress]
Displays the user's web address
 
service@structuredweb.com
http://assets1.desk.com/
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desk
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/customer/en/portal/articles/autocomplete?b_id=10446